Politique d’expédition
At Forever Living North America, we strive to provide a seamless and reliable shipping experience for our valued customers. Please review our shipping policy below:
Order Processing:
- Orders are typically processed within 3 business days from the date of purchase.
- Orders placed on weekends/holidays will begin their processing on the next business day.
Shipping Methods:
- We offer FedEx Ground as our primary shipping method.
- Shipping times vary based on the destination and shipping option chosen during checkout.
Shipping Rates:
- Shipping rates are flat rate regardless of order size.
- Shipping on orders over $50 USD/$70 CAD is free.
- The shipping cost will be displayed during the checkout process.
Delivery Delays:
- Please note that delivery times may be affected by factors beyond our control, such as weather conditions or customs delays.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your order by entering the tracking number on the carrier's website.
Shipping Restrictions:
- Some products may be restricted from international shipping due to customs regulations. Please check the product page for any shipping restrictions.
Undeliverable Packages:
- In the event that a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges to resend the package.
Missing or Damaged Packages:
- If your package is missing or damaged upon arrival, please contact our Customer Service team for assistance.
Contact Information:
- For shipping-related inquiries or assistance, please contact our Customer Service team.
Forever Living North America reserves the right to update or modify this shipping policy at any time without prior notice. It is the customer's responsibility to review the policy periodically for any changes.